Guest Room Attendant

Four Seasons Hotels and Resorts • Naples, FL

9d • Onsite

About The Position

Cleans guest rooms to exacting standards.

Requirements

• High school education or equivalent experience.
• Ability to read, write and speak English.
• A successful candidate will have a flexible schedule, ability to work weekends and holidays.
• Must possess legal work authorization in the United States.

Nice To Haves

• Prior experience preferred but not required.

Responsibilities

• Prepares the guest room for arrival and daytime service.
• Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet.
• Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure.
• Makes bed.
• Vacuums carpet and cleans marble and tile areas.
• Removes Rooms service trays, dishes and carts to service landings.
• Replaces used cups, saucers, spoons and glasses from the Minibar with clean china, glasses and cutlery from the Room Attendant pantry.
• Removes garbage from bins in bedroom and bathroom.
• Submits all maintenance issues in guestrooms, Public Areas and Back of house areas to the Engineering department through designated work systems and brings them to the attention of the Housekeeping management.
• Add special touches to the guestrooms to enhance the guest experience. For example micro fiber cloth, book marks, cable ties
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, pens and coffee, tea and sugar sachets..
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.
• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant.

Benefits

• Lucrative salary!
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees