GUEST ROOM ATTENDANT
About The Position
PENN Entertainment is seeking talent that believes in having fun within the exciting, fast-paced entertainment industry. The company fosters a diverse work environment and supports career growth and development for its team members. The competitive Total Rewards package includes wellness programs for financial, physical, and mental well-being. Specific benefits like day-one medical coverage, 401(k) matching, and annual performance bonuses may vary by position, and paid time off increases with employment length. PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating 43 destinations across North America, online sports betting, and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®. The company is committed to values such as diversity and sustainability for its community, team members, vendors, and the planet.
Requirements
- Willingness to learn and follow direction.
- Ability to maintain a high level of confidentiality and professionalism.
- Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
Nice To Haves
- High School Diploma or equivalent preferred, but not required.
- Six (6) months of previous cleaning experience preferred.
Responsibilities
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
- Maintains and cleans all equipment used throughout the course of a shift, as directed.
- Maintains proper documentation of all duties accomplished during a working shift, as directed.
- Reports all safety hazards or maintenance deficiencies for proper handling.
- Abides by all security measures.
- Greets all guests throughout shift with the proper salutation and pleasant expression.
- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
- Performs all duties in a quiet and orderly manner.
- Assists the house person with department projects, as needed.
- Maintains strict confidentiality in all company matters.
Benefits
- competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off is earned according to the local policy and increases with the length of employment.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
