Oxford Suites Spokane - Guest Room Attendant

Oxford Suites & Hotels•Spokane, WA

14h•Onsite

About The Position

At The Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning and sanitizing of the guestrooms on a daily basis.

Requirements

Supports company vision and values
Understands and meets the needs of customers
Is accurate and methodical when following processes and instructions
Demonstrates capability of performing physical work in a variety of conditions
Presents a professional and polished look
Exhibits self-awareness and self-control in pressure situations
Works cooperatively with others, assisting voluntarily
Does most important, guest-related work first
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance

Nice To Haves

High School Diploma or GED preferred
Hospitality / hotel work experience preferred
Housekeeping experience preferred

Responsibilities

Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart setup
Perform cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash, and dirty linens
Change and replenish bed linens, towels, and guest amenities as needed
Perform deep cleaning tasks as required
Stock, maintain, and transport housekeeping supply carts daily
Dispose of trash and recyclables appropriately
Keep all hallways, public areas, and closets neat and clean
Prepare the housekeeping cleaning cart for the next day’s use and report any guest-borrowed items to the housekeeping supervisor
Perform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures
Be knowledgeable about and able to respond to emergency situations
Report any maintenance repairs needed immediately to their supervisor or General Manager
Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
Interact and acknowledge guests
Identify issues and resolve problems
Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
Respond to special guest requests in a timely, friendly, and efficient manner
Reporting lost and found items in a timely manner and following lost and found procedures
Reporting maintenance issues in a timely manner
Communicate effectively with all hotel staff to ensure the smooth delivery of services
Complete a daily activity log with pertinent shift information for co-workers and leadership team
Adhere to attendance policies and maintain regular availability for scheduled shifts
Other duties as assigned