GUEST ROOM ATTENDANT

Margaritaville Resort Casino•Bossier City, LA

5h•Onsite

About The Position

PENN Entertainment is an exciting industry where days and nights are fast-paced, offering a diverse set of co-workers driven by enthusiasm for helping people find and have more fun. The company cares about career growth and provides support for expanding possibilities. The Guest Room Attendant is responsible for cleaning hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, maintaining and cleaning equipment, documenting duties, reporting hazards, abiding by security measures, greeting guests, assisting with guest issues, performing duties quietly, assisting the house person with projects, and maintaining strict confidentiality.

Requirements

Willingness to learn and follow direction.
Ability to maintain a high level of confidentiality and professionalism.
Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.

Nice To Haves

High School Diploma or equivalent preferred, but not required.
Six (6) months of previous cleaning experience preferred.

Responsibilities

Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
Maintains and cleans all equipment used throughout the course of a shift, as directed.
Maintains proper documentation of all duties accomplished during a working shift, as directed.
Reports all safety hazards or maintenance deficiencies for proper handling.
Abides by all security measures.
Greets all guests throughout shift with the proper salutation and pleasant expression.
Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
Performs all duties in a quiet and orderly manner.
Assists the house person with department projects, as needed.
Maintains strict confidentiality in all company matters.