Guest Room Attendant | State College Toftrees Golf Resort

SHANER • State College, PA

100d

About The Position

The position involves maintaining high standards of cleanliness and guest satisfaction in a hotel environment. The role requires flexibility in scheduling, including the ability to work weekends, holidays, and varied shifts. Responsibilities include cleaning guest rooms, handling guest complaints, and ensuring adherence to safety and security procedures.

Requirements

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Nice To Haves

• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, housekeeping room procedures, and security procedures.
• Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
• Return and restock cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Perform other duties as assigned.

What This Job Offers