Guest Room Attendant - Seasonal (Caesars Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $22.00 per hour.
Requirements
- Ability to read, write and speak English.
- Physically strong.
- Open minded and willing to learn.
- Must be able to make decisions and work well with others.
- On the job training provided.
Responsibilities
- Responsible for cleaning and servicing an assigned number of rooms per day.
- Signs out floor key and reports to assigned section.
- Strictly adheres to key control policies.
- Loads cart following standard procedures and reports linen and supplies used.
- Cleans guest rooms following housekeeping procedures.
- Accountable to Housekeeping Office regarding guests’ room status.
- Deals with guests in a friendly manner, providing service and information when possible; contacts supervisor when unable to fully handle guests’ needs to ensure proper handling.
- Reports any discrepancies in room status to Supervisor.
- Reports repairs needed in work area to Supervisor.
- Signs in key and turns in reports to Supervisor at end of shift.
- Completes special assignments for the Supervisor Housekeeping as requested.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
