Guest Room Attendant - PT

Omni Los Angeles Hotel • Los Angeles, CA

282d • $27 - $30

About The Position

The Guest Room Attendant position at the Omni Los Angeles Hotel involves cleaning guest rooms as assigned, ensuring the hotel's established standards of cleanliness. The role includes reporting any maintenance deficiencies and handling guest requests or complaints while ensuring the confidentiality and security of all guest rooms. The Omni Los Angeles Hotel, located in downtown's cultural district, is committed to providing the highest quality product and customer service to each guest, making it a great place to work for friendly, motivated individuals with a passion for serving others.

Requirements

• At least one year experience in housekeeping is strongly preferred.
• Must be able to work in a fast-paced environment.
• Ability to satisfactorily communicate in English with guests, co-workers, and management.
• Strong attention to detail.
• Strong customer service skills.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

Responsibilities

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, doors, curtains, fixtures, bathtub, and floor.
• Inspect and clean grout and mildew build up using appropriate chemicals.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Hotel requirements.
• Dust, polish furniture, remove grease and smears from pictures, frames, mirrors, telephones, under glass surfaces, lamps, window ledges, doors, door handles, between connecting doors, AC unit thermostat, AC vents, grids, baseboards, ledges, edge vacuuming, walls, behind nightstand, head boards, closet, and check under bed(s), chairs and sofa for debris and remove if present.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room, position securely, and ensure to remove all soil linen and trash from cart at the end of shift.
• Empty trash containers and clean trash liners.
• Remove all dirty terry and replace with clean par to designated layout including duvet according to OMNI standards.
• Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Replace soiled/damaged bathrobes and bathrobe card.
• Ensure correct amount and placement of hangers, blanket bag: extra blanket/pillow and luggage rack.
• Replace laundry bags and slips.
• Realign furniture to floor plan.
• Open all drawers/doors in checkout rooms and remove items left by guest. Dust inside.
• Inspect condition of all furniture for tears, rips or stains; report any damages to the Housekeeping office and through Synergy Voice.
• Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
• Strip rooms.
• Remove dust and debris on television, clock radio, remote control, clean dust from coffee maker and cover, replace coffee amenities, and cups according to Omni Standards.
• Set correct time on clock; correct TV channel.
• Clean all lamps and light switches; check for proper working order.
• Empty liquid from ice bucket, sanitize and place liner.
• Remove dust, smudges and spills from refrigerator and microwave; ensure it is plugged in and securely locked.
• Remove dust on drapes and realign to correct position daily.
• Stock and replace guest water.
• Ensure all electrical cords are properly plug in and neatly wrapped and secure.
• Ensure all in-room amenities are in working order, replaced and placed according to Omni SOP.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Industry: Accommodation