Guest Relations
MHC Equity Lifestyle Properties•Groveland, CA
33d•$17 - $17
About The Position
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Guest Relations in Groveland, California. Our Guest Relations provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. The position begins mid-April and ends mid-September. RV Site/Accommodation available & included.
Requirements
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
Benefits
- medical, dental, and vision plans
- a generous 401(k) employer match
- paid vacations, holidays, and sick time
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What This Job Offers
Career Level
Entry Level
Industry
Real Estate
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
