Guest Relations
MHC Equity Lifestyle Properties•Groveland, CA
33d•$17 - $17•Onsite
About The Position
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Guest Relations in Groveland, California. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. RV Site/Accommodation available. The position begins mid-April and ends late September.
Requirements
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
Benefits
- medical, dental, and vision plans
- a generous 401(k) employer match
- paid vacations, holidays, and sick time
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What This Job Offers
Career Level
Entry Level
Industry
Real Estate
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
