Guest Relations

Silverspot CinemasBeachwood, OH
70d

About The Position

Silverspot Cinema is looking for friendly, outgoing Guest Relations team members to be the first smile our guests see and the go-to experts for all things Silverspot!

Requirements

  • A people-person who loves creating amazing first impressions
  • Strong communicator with a friendly, confident presence
  • Customer service or hospitality experience is a plus
  • Detail-oriented and quick on your feet
  • Comfortable using a computer, phone, and handheld scanner
  • Able to lift up to 35 lbs and stand/walk for long shifts

Responsibilities

  • Greet guests with a big smile and movie-night energy
  • Assist with ticket sales, swaps, and pickups
  • Handle questions, concerns, and guest feedback
  • Keep the desk, kiosks, and lobby spotless
  • Check tickets, distribute 3D glasses, and help guests find their way

Benefits

  • Competitive pay
  • Free movie passes, popcorn, and soda!
  • Employee discounts
  • Paid holidays, vacation, and sick leave (full-time)
  • Health insurance + supplemental benefits (full-time)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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