Guest Relations

Silverspot Cinemas • Beachwood, OH

70d

About The Position

Silverspot Cinema is looking for friendly, outgoing Guest Relations team members to be the first smile our guests see and the go-to experts for all things Silverspot!

Requirements

• A people-person who loves creating amazing first impressions
• Strong communicator with a friendly, confident presence
• Customer service or hospitality experience is a plus
• Detail-oriented and quick on your feet
• Comfortable using a computer, phone, and handheld scanner
• Able to lift up to 35 lbs and stand/walk for long shifts

Responsibilities

• Greet guests with a big smile and movie-night energy
• Assist with ticket sales, swaps, and pickups
• Handle questions, concerns, and guest feedback
• Keep the desk, kiosks, and lobby spotless
• Check tickets, distribute 3D glasses, and help guests find their way

Benefits

• Competitive pay
• Free movie passes, popcorn, and soda!
• Employee discounts
• Paid holidays, vacation, and sick leave (full-time)
• Health insurance + supplemental benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees