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The Seasonal Guest Relations Sales Associate is responsible for providing quality customer service to all guests of the Detroit Zoo. Service and service recovery must be provided in a professional, efficient, proactive, and safe manner. All employees must be committed to ensuring our guests have engaging, meaningful, and memorable experiences. This job description is by no means all-inclusive and may be subject to change during a performance period due to the needs of the Detroit Zoological Society and its leadership. This document will be reviewed on a continual basis and will be modified as needed.