Guest Relations Representative

Sentara Healthcare • Woodbridge, VA

74d • $17 - $23 • Remote

About The Position

Sentara Northern Virginia Medical Center currently is hiring Guest Relations Representatives. The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Requirements

• High School Diploma or Equivalent (Required)
• 1 year of customer service experience

Responsibilities

• Act as a liaison between patients, families, visitors, and hospital staff.
• Provide a welcoming and genuine environment for patients and visitors.
• Address concerns to ensure a smooth and comfortable experience for patients.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees