Guest Relations Coordinator

FirstHealth of the Carolinas, Inc. • Pinehurst, NC

101d

About The Position

Guest Relations Coordinator is responsible for the overall safe and efficient operation of the House providing oversight of the facility and guests. Responsible for overnight guest registration and check-outs, implementing house policies/procedures. The Guest Relations Coordinator provides excellent customer service with empathy and respect. In the absence of House Stewart, responsible for conference/event set-up and break-down as needed.

Requirements

• High School graduate, with college degree preferred.
• Minimum 3 years combined experience in healthcare, social services or hospitality services.
• Ability to lift up to 50 pounds.
• Strong computer skills.
• Strong organizational skills.
• Strong communication skills (both verbal and written).
• Ability to interact with others in a professional, courteous manner.

Responsibilities

• Oversee the safe and efficient operation of the House.
• Manage overnight guest registration and check-outs.
• Implement house policies and procedures.
• Provide excellent customer service with empathy and respect.
• Assist with conference/event set-up and break-down in the absence of House Stewart.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees