Guest Relations Associate - Admissions (NC, Durham)

North Carolina Museum of Life and Science • Durham, NC

254d • $15

About The Position

We have an exciting opportunity for a Part Time Seasonal Admissions Desk Associate on our Guest Relations team at one of the top science centers in the country with 84 acres of indoor and outdoor exhibit space that includes homes for butterflies, bears, wolves and lemurs --right here in Durham. This is a one-of-a-kind opportunity to work in a fun-filled Museum environment, perfect for retirees and those looking to work weekends. A successful candidate has a keen interest in working with the public, works quickly, efficiently and enthusiastically in a high-volume environment, and demonstrates flexibility for optimal learning and team support. The seasonal position lasts for six months.

Requirements

• Outstanding customer service skills
• Ability to thrive in a fast-paced team environment
• High level of attention to detail and organization
• Keen interest in working with the public
• Ability to work quickly, efficiently and enthusiastically in a high-volume environment
• Demonstrated flexibility for optimal learning and team support

Responsibilities

• Welcome visitors and provide them with information concerning prices, daily programs, exhibits and events to help facilitate a great experience and foster repeat visits
• Sell admission, memberships and train tickets
• Be proactive in growing the membership base by providing information about the benefits and value of membership, completing membership sales, and processing member data
• Participate in cross-training program for other Guest Relations roles including train station ticket sales, ranger, reservations and group check-in and parking
• Perform regular checks to ensure a clean, welcoming, friendly environment for guests
• Manage daily monetary transactions and accurately complete closed drawer reconciliation
• Be collaborative by assisting across the team with training, shift flexibility and guest support
• Other indoor and outdoor duties as needed

Benefits

• Fun-filled Museum environment
• Opportunity to work weekends
• Seasonal position lasting for six months

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Museums, Historical Sites, and Similar Institutions
• Number of Employees: 101-250 employees