Marriott International-posted about 1 year ago
Full-time • Entry Level
Orlando, FL
Accommodation
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The Guest Relation Agent at The Ritz-Carlton Orlando is responsible for providing exceptional service to guests by offering information about hotel amenities, services, and local attractions. This role involves addressing guest inquiries, resolving issues, and ensuring guest satisfaction through follow-ups. The agent will also communicate with various departments to facilitate guest requests and maintain high standards of service as per the company's policies.
