Guest Reception Representative

Hilton Grand Vacations•Charleston, SC

About The Position

As Sales Gallery/Guest Reception Agent you will be responsible for providing outstanding service to both our internal and external customers while supporting Sales and Marketing Departments by performing a variety of responsibilities in a smooth and consistent manner.

Requirements

High school diploma or equivalent.
Warm welcoming smile and demeanor to greet all guests and other team members.
Previous customer service experience.
Helpful and impeccable communication skills
Professional appearance and friendly demeanor.
Strong Understanding of Microsoft Suite

Responsibilities

Set and update the various Sales Executive rotations daily and any specialty rotations on the effective dates.
Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
Answer all phone calls and direct to the appropriate extension number.
Track daily attendance and training attendance.
Take inventory and stock all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
Assist with extra premiums for all departments and reconciles nightly.
Carries out all reasonable requests by management of which a team member is capable of performing.

Benefits

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!