Guest Loyalty Team Lead
Unleashed Brands•Bedford, TX
405d
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About The Position
The Guest Loyalty Team Lead at Unleashed Brands is responsible for assisting the Guest Loyalty Supervisor in driving team performance and ensuring high levels of customer satisfaction. This role involves developing agents to meet sales and service targets, providing on-the-job coaching, and maintaining effective communication within the team. The Team Lead will also handle escalated guest concerns and actively seek improvements in guest service processes.
