Guest Experiences Attendant II
About The Position
Join our team as a Pro Shop Attendant at The Vineyard Golf Course! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. This part time position works various shifts including evenings, weekends, and holidays. This position will provide customer service to our guests and perform retail cash register checkout and inventory stocking for golf clubhouse. Job requires basic clerical skills and excellent customer services skills.
Requirements
- An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: High School Diploma or GED equivalent required and demonstrable skill in maintaining good public relations, and prior experience in customer service.
- Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
Responsibilities
- Handles all service requests by customers including riding cart, pull cart, and golf club rentals, tee time reservations, handicaps, lesson or repair requests, general parts information requests, motor vehicle permit requests, special event inquiries, etc.
- Assists Golf Pro in implementing all programs, tournaments, outings, leagues, etc.
- Greets and serves customers to ensure satisfaction. Assists in locating specific golf related merchandise, answers inquiries and provides information regarding price, merchandise, etc.
- Operates Point of Sale system, receives money, issues change and receipt, and bags merchandise. Balances money collected with receipts on a scheduled basis. Prepares and makes deposits in absence of Assistant Golf Pro or Golf Pro.
- Arranges merchandise displays in an attractive manner. Features current, popular or other saleable items. Tags sale merchandise and takes authorized markdowns.
- Takes inventory of stocked items and records results. Notifies Golf Pro of inventory shortages.
- Maintains cleanliness and orderliness of golf shop, restrooms, clubhouse areas, displays, shelves, fixtures and work areas. Sweeps and mops floors, dusts furniture, empties wastebaskets, etc.
- Opens shop for opening shift by counting register, checking inventory supplies, and ensuring shop is prepared for business.
- Sets alarm, straightens merchandise, follows cash procedures, and performs other established procedures to close.
- Maintains confidentiality of confidential and sensitive information.
- Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
Benefits
- Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
- Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
