M&M'S Las Vegas - Guest Experience Supervisor

Mars•Las Vegas, NV

1d•$52,000 - $58,240•Onsite

About The Position

The role of the Guest Experience Supervisor is to provide an unforgettable experience for our Guests both through personal interactions and directing, coaching, and teaching our associates to provide an incredible experience. They will collaborate with store management on all things brand awareness to drive business objectives. Primary role to is to be the Manager on duty.

Requirements

Previous retail supervisory experience preferred.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, dynamic retail environment.
A strong focus on delivering outstanding customer service.
Flexibility to work weekends and holidays, as needed.

Responsibilities

Role models the behaviors of an effective Manager on Duty to ensure the achievement of all sales objectives and goals.
Contributes to business metrics; celebrates success and makes suggestions for improvement when necessary
Coaches and provides feedback to associates in various positions and provides feedback to the Manager regarding associate performance
Trains and educates Associates on new product knowledge, selling strategies and new merchandise presentation techniques
Ensures all areas of the store are neat clean, organized, operational and safe
Demonstrates confidence and focus during periods of high volume or unexpected events to keep store operating to standard and to set a positive example for the store team

Benefits

Competitive wages!
Benefits start DAY ONE: Medical, 401K, and paid time off
Tuition Reimbursement Program
Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year
Flexible Schedules
Corporate/Store Discounts
Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)
Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.