Guest Experience Specialist - EGE - Full-Time

Signature AviationGypsum, CO
Onsite

About The Position

As a Guest Experience Specialist, you are often the first and last impression guests have, making you an essential part of the Signature Aviation experience. This highly visible, hospitality-driven role involves warmly welcoming guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments. Whether greeting VIP travelers, supporting flight crews, or coordinating services behind the scenes, you ensure every visit is smooth, comfortable, and memorable with grace under pressure and attention to detail. Your reliability and pride in service directly reflect the Signature standard. This is a dynamic, hands-on position requiring flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment. Signature Aviation is the largest global network of private aviation terminals, with more than 225 locations worldwide, delivering safe, convenient, and elevated experiences. As a premier hospitality organization and a certified Great Place to Work™, they are committed to redefining private air travel. Their nearly 6,000-strong team is dedicated to delivering excellence to guests and communities, focusing on elevating neighborhoods, empowering the next generation of aviation professionals, and supporting veterans.

Requirements

  • Flexibility to work varied schedules, including nights, weekends, and holidays
  • Ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment
  • Love delivering thoughtful service
  • Working in a fast-paced setting
  • Being part of a high-end hospitality team

Responsibilities

  • Warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments
  • Greeting a VIP traveler
  • Supporting a flight crew
  • Coordinating services behind the scenes
  • Ensure every visit is smooth, comfortable, and memorable

Benefits

  • $1000 Sign-On Bonus For Eligible New Hires!
  • Medical/prescription drug, dental, and vision Insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Life Insurance
  • Disability Insurance
  • 401(k)
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Paid Maternity Leave
  • Tuition reimbursement
  • Training and Development
  • Employee Assistance Program (EAP) & Perks
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