Guest Experience Sales Specialist

Bob's Discount Furniture • Orland Park, IL

512d

About The Position

The Retail Guest Experience Specialist role at Bob's Discount Furniture is essential for driving customer satisfaction and sales in a dynamic retail environment. Specialists are responsible for assisting customers with their interior design needs while providing exceptional service that embodies the company's philosophy of honesty and value. This position offers opportunities for professional growth and a supportive team-oriented atmosphere.

Requirements

• Energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills.
• Ability to network and build relationships with customers.
• Competitive, goal-oriented nature with the ability to work well in a team environment.
• Flexibility to work a 5-day retail schedule including nights, weekends, and most holidays.
• Basic computer skills.
• Previous sales experience in a retail commission-based environment is a plus, but not required.
• Strong organizational skills.

Nice To Haves

• Bilingual skills are a plus.

Responsibilities

• Greet and engage customers to uncover their home furnishing needs.
• Provide world-class customer service and create an unforgettable shopping experience.
• Build rapport with clients through exceptional product knowledge and strong interpersonal skills.
• Develop and maintain a customer base through networking and follow-up to ensure satisfaction before and after sales.
• Generate sales through a low-pressure consultative approach.

Benefits

• Competitive Hourly Advance / Draw vs Commission pay structure with bonus potential.
• National Health, Dental, and Vision coverage.
• Employer-paid basic Life Insurance with the option to add Voluntary Life Insurance.
• 401(k) Profit Sharing Plan with generous company match.
• Paid Personal/Sick Days.
• Paid Vacation, Sick Days, Holidays, and your Birthday.
• Employee Assistance Program.
• Generous Employee Discount.
• Flexibility of working a Retail Schedule (weekends, evenings & holidays).
• Bob's Bail Out Program for pay advances.
• Bob's Helping Hand Program for unexpected expenses.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: No Education Listed