Guest Experience Manager

CAVA • Katy, TX

375d

About The Position

The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive and fulfilling experience for both guests and team members. This position involves leading and coaching a team, supporting daily restaurant operations, and upholding high standards in food safety and quality. The ideal candidate is passionate about guest service and is capable of motivating others to create a welcoming environment.

Requirements

• Hardworking and passionate about guest service
• Ability to lead and coach a team
• Experience in restaurant operations
• Knowledge of food safety and quality standards
• Ability to manage inventory and budgeting

Nice To Haves

• Experience in a managerial role within the restaurant industry
• Strong communication skills
• Ability to work in a fast-paced environment

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• Assist with any additional duties assigned

Benefits

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed