Guest Experience Manager

CAVA - Chino Hills • Chino Hills, CA

399d

About The Position

The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive dining experience for guests while supporting daily restaurant operations. This position involves leading and developing team members, maintaining high standards in food safety and quality, and fostering a safe and welcoming environment for both guests and staff. The role requires a passion for service and the ability to motivate and coach a team effectively.

Requirements

• Ability to stand for long periods of time and lift up to 50 pounds
• Must be able to bend and reach overhead often
• Possess dexterity to handle tongs, pots/pans, and other equipment
• Comfortable working in temperatures ranging from hot to cold
• Comfortable working near open flames
• Ability to maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision is required
• Ability to sit, squat, and kneel occasionally
• Work in a constant state of alertness and safe manner
• Occasionally work in outdoor weather conditions

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away and perform any additional duties assigned
• Cross train across the restaurant to ensure rapid growth

Benefits

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed