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McDonald'sposted 24 days ago
$16 - $18/Yr
Part-time • Entry Level
Tewksbury, MA
Food Services and Drinking Places
Resume Match Score

About the position

The Guest Experience Lead (GEL) manages in-restaurant service for guests, ensuring a friendly and welcoming atmosphere. Responsibilities include taking orders at the register, assisting guests with the kiosk, delivering food to tables, and greeting guests as they enter and leave the restaurant. The GEL position is distinguished by a unique uniform for easy recognition by guests.

Responsibilities

  • Manage in-restaurant service for guests
  • Take orders on the register
  • Assist guests with the kiosk
  • Deliver food to guests' tables
  • Ensure every guest receives a friendly greeting and farewell

Requirements

  • Friendly and people-focused attitude
  • Ability to work flexible hours including breakfast, lunch, late nights, and weekends

Nice-to-haves

  • Experience in customer service
  • Ability to work in a fast-paced environment

Benefits

  • Paid Vacation (1 week after one year, 2 weeks after two years)
  • Tuition Assistance up to $2500 a year
  • Flexible Scheduling
  • Performance Reviews twice a year
  • Discounted Meals while working
  • Health, Dental, and Vision Insurance (for full-time employees; 50% paid by the employer)
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