Guest Experience Lead (GEL)

McDonald's • Piqua, OH

122d

About The Position

As a Guest Experience Leader (GEL) at McDonald's, you'd be engaging directly with customers, making their experience more enjoyable, and working in a fast-paced environment with a supportive team. The key responsibilities focus on ensuring guest satisfaction, helping with ordering, providing assistance, and addressing concerns-plus the chance to bring a little joy to kids with a special treat! With a positive attitude and a willingness to learn, this could be a great fit for someone who enjoys interacting with people, problem-solving, and contributing to a team. The flexible hours between 8 AM and 8 PM also provide good work-life balance.

Requirements

• Outstanding attitude
• Willingness to learn and grow
• Ability to excel in a fast-paced, team environment
• Must be 16 years of age or older

Responsibilities

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

Benefits

• Great pay
• Tremendous benefits
• Chance to grow

What This Job Offers

• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees