LEGO Discovery Centre-posted 5 days ago
Part-time • Entry Level
Springfield, VA

🌟 Do you have the magic touch to make every moment unforgettable?Are you the kind of person who can turn an ordinary day into a splash of excitement and laughter? If creating smiles, spreading joy, and being part of a team that brings fun to life sounds like your dream job — then we want YOU to join the adventure as part of Team Merlin at Merlin Entertainments! We’re on the hunt for fun-loving, energetic, and enthusiastic Guest Experience Hosts to help us create fin-tastic, unforgettable experiences for every guest who walks through our doors. As a part-time Guest Experience Host, you’ll be at the heart of the action — greeting guests with a smile, keeping the fun flowing, and ensuring every visit is packed with excitement. You’ll rotate through a variety of awesome roles across the attraction, including: 🎟️ Admissions, 🎢 Ride Operations, 🍔 Food & Beverage, 🎁 Retail, 🎉 Birthday Parties & Special Events, 🧸 Costume Characters. Every day is a new adventure! You’ll bring energy, creativity, and top-notch guest service to make sure everyone leaves with a smile (and probably a few selfies too!).

  • Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
  • Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
  • Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience.
  • Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
  • To follow opening and closing procedures as detailed in the department’s operating plan.
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.
  • 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Able to work in areas with loud noises and confined spaces.
  • Self-motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
  • Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!
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