Guest Experience Host

Madame Tussauds • Los Angeles, CA

2d • $18

About The Position

Lights. Camera. Smiles! 🌟Do you have the star power to create unforgettable moments? Are you energized by making people laugh, feel welcome, and leave with amazing memories? If you love fun, people, and a little Hollywood magic, this role is your moment to shine! At Madame Tussauds Hollywood, we’re looking for enthusiastic, outgoing, and guest-obsessed individuals to join our Guest Experience Team. As part of Merlin Entertainments, you’ll help bring world-famous experiences to life—creating smiles and memories for guests from around the globe, every single day.

Requirements

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Responsibilities

• Deliver exceptional guest service with energy, confidence, and a positive attitude—living the Merlin Values every day
• Proactively engage with guests and create memorable interactions filled with fun and excitement
• Manage queues and guest flow safely while keeping spirits high
• Keep public areas clean, organized, and guest-ready throughout the day
• Follow opening and closing procedures to keep the attraction running smoothly
• Maintain a strong commitment to health, safety, and security standards

Benefits

• Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees