Guest Experience Host

Sea Life • Bloomington, MN

9d • $15

About The Position

💡 Step Into the Glow at SUPER NEON! 💡 Get ready to immerse yourself in a dazzling world of color, light, and energy! At SUPER NEON , every moment is vibrant, interactive, and unforgettable, and we want YOU to be part of the experience. As a Guest Experience Host , you’ll be the friendly face and guiding light for our visitors, ensuring every guest enjoys a seamless, high-quality adventure from start to finish. You’ll help keep the magic alive, create memorable moments, and make sure everyone leaves glowing, literally and figuratively. 🌟 Do You Have the Magic in You? 🌟 Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! 🎢🎠 We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Guest Experience Team! As a part-time Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Our Hosts work in a variety of positions across the attraction, including Admissions, Ride Operations, Food and Beverage, Admissions, Retail, Birthday Party, Costume Characters, and Special Events. You will deliver the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

Requirements

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Responsibilities

• Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
• Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
• Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience.
• Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
• To follow opening and closing procedures as detailed in the department’s operating plan.
• Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.

Benefits

• Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees