Guest Experience and Event Operations Seasonal Assistant

Detroit Tigers • Detroit, MI

2d • Onsite

About The Position

The Guest Experience and Event Operations Assistant will assist many areas of park operations including guest experience operations, event planning and execution, and baseball game execution. Responsible for specific non-game day, game day, special event, and administrative duties. Will work closely with guest experience and event operations while getting other experience across ballpark operations. Additional projects as needed throughout the season.

Requirements

• Bachelor’s degree in a related field (e.g., sports administration, operations, event management, recreation/facility management). Equivalent combination of education and experience will be considered
• Excellent verbal and written communication skills
• Excellent organizational skills
• Must be reliable, detailed, and efficient

Nice To Haves

• Customer service experience preferred

Responsibilities

• Game Day assignments – concourse set-up, safety and cleanliness walk-through, Guest Experience preparation work, crowd control, and event staff supervision
• Special event set-up and coverage
• Work alongside leadership to support event staff scheduling and supervision
• Daily safety and security walk-through of ballpark
• Assist with daily administrative duties of Event Operations and Guest Experience departments
• Complete season specific projects as assigned by supervisor and department heads
• Assist other departments as necessary including but not limited to; in-game promotions, field ceremonies, marketing, security, etc.

What This Job Offers

• Career Level: Entry Level