GUEST ENGAGEMENT MANAGER - WASHINGTON D.C.
About The Position
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.Job SummaryThis individual will guarantee the delivery of outstanding service to our clients with the end goal of building and sustaining long-term relationships and customer satisfaction.
Requirements
- Bachelor’s Degree
- 3-5 years of experience
- Demonstrated ability to prepare, analyze and present complex business reviews to Clients
- Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
- Demonstrated ability to use analytical and intuitive judgment and sound decision making
- Strong problem solving skills
- Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel
Responsibilities
- Provides continued high standard of service and communication to maintain client base
- Surveys existing accounts for new opportunities
- Manipulates data as needed for internal business reviews/meetings
- Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance
- Manages internal resources to problem solve for issues that have happened in the field
- Serves as liaison between client and sector to ensure all relevant information is communicated
- Performs other duties as assigned
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
