There are still lots of open positions. Let's find the one that's right for you.
As a Guest Connection Specialist, you will be the voice of Brightline as guests' email, chat with and call our Guest Services team. While answering our guests' questions, assisting in setting up or finalizing their Brightline journey, supporting our Station Operations teams and recovering from any unfortunate happenings, you will help ensure our guests have the best possible experience before, during and after their visits with us! If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!