Guest Check-in Staff

Think Tell Junction • Los Angeles, CA

4d • $23 - $30 • Onsite

About The Position

As a Guest Check-in Staff member, you will play a pivotal role in providing exceptional service to our guests as they arrive at our establishment. This position is perfect for highly organized individuals who thrive in fast-paced environments and have a passion for hospitality. You will be the first point of contact for our guests, responsible for creating a welcoming atmosphere that sets the tone for their stay.

Requirements

• High school diploma or equivalent; additional qualifications in hospitality or related fields are a plus.
• Proven experience in customer service or hospitality roles preferred.
• Strong communication skills, both verbal and written, with a friendly demeanor.
• Ability to work in a fast-paced environment and handle multiple tasks at once.
• Proficiency in using computer software and hotel management systems.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet guests warmly upon arrival and assist with the check-in process.
• Verify the accuracy of reservation details and process payments efficiently.
• Provide information about hotel amenities, services, and local attractions.
• Assist guests with any special requests or needs during their stay.
• Handle and resolve guest inquiries, complaints, and feedback in a professional manner.
• Maintain an organized and tidy front desk area to ensure a welcoming environment.

Benefits

• Competitive hourly wage ranging from $23 to $30 per hour.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and development.
• A collaborative and supportive team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED