Guest Attendant

Hotel Management and Consulting-posted 16 days ago
$15 - $17/Yr
Full-time • Entry Level
Onsite • Newnan, GA
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Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

  • Daily property operations including reservations, renewals, check-outs, and check-ins.
  • Review and approval of front office paperwork and reports.
  • Ensuring guest needs are met.
  • Conduct tours for potential guests and close sales.
  • Fulfill special guest requests (e.g., linen exchanges).
  • Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels.
  • Maintain clean and organized laundry area.
  • Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas.
  • Ensure cleaning supplies are stocked and distributed across the property.
  • Assist with in-house guest sales and marketing initiatives to increase occupancy.
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
  • Other Duties as Assigned.
  • Minimum of one year in customer service; hotel operations experience preferred.
  • Proficient computer skills.
  • Excellent communication skills.
  • Strong organizational, time management, and problem-solving skills.
  • Proactive in solving problems.
  • Hourly Rate: Dependent on experience, $14.50 - $16.50.
  • DailyPay Access: Flexible pay options to access your earnings when you need them.
  • Offering medical, dental, and vision benefits in addition to the company’s paid time off benefit for full-time employees.
  • Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
  • Career Growth: Opportunities for advancement within the company for dedicated employees.
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