Guest Attendant
About The Position
Exciting Opportunity: Guest Attendant at WoodSpring Suites in Kansas City, MO! About the Role: Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits: Hourly Rate: Dependent on experience, $16.00 - $18.00. DailyPay Access: Flexible pay options to access your earnings when you need them. Benefits: Offering medical, dental, and vision benefits in addition to the company’s paid time off benefit for full-time employees. Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees.
Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
Nice To Haves
- Minimum of one year in customer service; hotel operations experience preferred.
- Proficient computer skills.
- Excellent communication skills.
- Strong organizational, time management, and problem-solving skills.
- Proactive in solving problems.
Responsibilities
- Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins.
- Review and approval of front office paperwork and reports.
- Guest Services: Ensuring guest needs are met.
- Conduct tours for potential guests and close sales.
- Fulfill special guest requests (e.g., linen exchanges).
- Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels.
- Maintain clean and organized laundry area.
- Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas.
- Ensure cleaning supplies are stocked and distributed across the property.
- Sales & Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy.
- Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
- Other Duties as Assigned.
Benefits
- Offering medical, dental, and vision benefits in addition to the company’s paid time off benefit for full-time employees.
- Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
- Career Growth: Opportunities for advancement within the company for dedicated employees.
- DailyPay Access: Flexible pay options to access your earnings when you need them.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
