Guest Assistant Stay Suites Full-Time 7PM - 7AM
About The Position
This role is primarily responsible for the routine administrative and supportive duties to assist guests during their stay and ensure the facility runs smoothly. The Guest Assistant greets guests and family members, verifies their information, and orients them to their suites and equipment such as TV, call light, furniture, and blinds. They assist the Nurse Navigator with various tasks including recording vital signs, explaining daily activities, assisting guests with ambulation, and ensuring frequent ice pack changes and guest safety through visual observation. The position also involves promoting patient/family understanding of educational content and their involvement in the plan of care, performing other clinical functions as delegated by the Nurse Navigator, and advising team members on guest needs. Additionally, the Guest Assistant inspects equipment, cleans work areas and guest rooms, assists with storing and stocking supplies, responds to guest needs, and helps with guest check-out.
Requirements
- High school diploma required
- Minimum of 1 year experience
- Ability to communicate effectively with diverse customers and patient populations
- Healthcare Background in Patient Care Technician, State Tested Nursing Assistant or MA required.
- Basic Life Support Certification (BLS) required
Responsibilities
- Greet guests and family members.
- Verify information for guests stay.
- Orient guests to suite and functions of equipment, such as TV, call light, furniture, blinds in room.
- Assist Nurse Navigator in a variety of tasks but not limited to: Recording vital signs.
- Explaining daily activities to guests.
- Assist guests with ambulating to bathroom if necessary.
- Ensure guests have ice packs changed frequently.
- Ensure guest safety with visual observation.
- Promote patient/family understanding of the educational content and his/her involvement in the plan of care.
- Perform other clinical functions as delegated and supervised by the Nurse Navigator.
- Accurately advises other team members regarding guest needs and status
- Inspects equipment for proper working conditions.
- Assists in work area by cleaning area and guest rooms
- Assists in storing and stocking of supplies and items
- Responds in a timely manner to meet the needs of the guest.
- Assists in the check-out of guest, following evaluation by Nurse Navigator.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
