Guest Assistance Associate

SpartanNash • Council Bluffs, IA

69d

About The Position

This role is responsible to provide highly satisfactory service and assistance to guests; bag groceries and provide carry-out service to vehicles for guests, retrieve carts from parking area, perform bottle tasks and janitorial duties as needed. Ensure that the shift contributes to the financial best interests of the store. Complete all other duties as assigned in a timely manner.

Requirements

• High School Diploma (GED) preferred.
• Good oral communication skills.
• Ability to interact politely and effectively with customers.

Responsibilities

• Use proper bagging supplies and proper bagging techniques when handling guests' purchases.
• Empty bottle bins, clean bottle machines & bottle return area.
• Collect, return, clean, and organize shopping carts and take out and load groceries into customers’ vehicles.
• Have familiarity with location of products carried in the store.
• Handle spoiled/damaged products per established guidelines.
• Maintain a clean, attractive and well stocked department.
• Know the location of products in the store.
• Able to work independently of others.
• Perform cleaning duties as well as other assigned work in a timely manner.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees