Guest Arrival Ambassador

Sea World • Tampa, FL

16d • $14 • Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Compensation: $14 per hour (Tipped Pool Program) and 1 FREE MEAL per shift! Evening Shift Differential Incentive (9/4/2025-11/5/2025): Earn an additional $1.50 when you work at least 5 productive hours between 6:00pm - 2:00am. What you get to do: As a Guest Arrival Ambassador, you’ll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you’ll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will:

Requirements

• At least 18 years old
• Ability to work indoors and outdoors, in a variety of weather conditions
• Excellent communication and problem-solving skills
• Ability to push, pull and lift a minimum of 50 lbs.
• Basic computer skills with Windows/Office
• Flexibility in working varied shifts
• Ability to process monetary transactions and accurately use a register
• Comfortable handling large amounts of cash
• Ability to walk and stand extensively
• Ability to work well as part of a team
• Ability to multitask while maintaining a positive attitude and delivering excellent guest service
• Ability to complete all legal, company and department training requirements

Nice To Haves

• Monetary handling experience a plus

Responsibilities

• Greet and interact with guests
• Answer questions and resolve guest issues
• Advise guests on show times and attraction information
• Facilitate an organized guest traffic flow, including traffic in parking lot
• Perform crowd control in order to open and close location efficiently
• Accurately process monetary transactions
• Handle will call and interaction program requests
• Adhere to all monetary handling policies and procedures
• Work as part of a team to increase productivity while providing excellent guest service
• Practice safe work habits, including the use of personal protective equipment

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees