Guest Agent Supervisor

WINDSOR CAPITAL GROUP•Brea, CA

2d•$18 - $18•Onsite

About The Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Supervisor! About this Location: This position in located in the heart of North Orange County, Brea, California is a thriving city known for its strong community values, exceptional quality of life, and vibrant business environment. With a blend of suburban comfort and urban convenience, Brea offers professionals a welcoming and dynamic place to live and work. Why do we need you? Confers and cooperates with other department heads to ensure coordination of hotel activities. Answers inquiries pertaining to hotel policies and services. Greets important guests. Arranges for private telephone line and other special services. May patrol public rooms, investigate disturbances, and warn troublemakers. May interview and hire applicants. May receive and process advance registration payments. May send out letters of confirmation or return checks when registration cannot be accepted. All other duties as assigned by a manager or supervisor.

Requirements

Understand simple instructions.
Learn simple procedures and techniques
Perform routine work or the same task repeatedly.
Use hands to lift, carry or pull objects that may be heavy.
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined space

Responsibilities

Confers and cooperates with other department heads to ensure coordination of hotel activities.
Answers inquiries pertaining to hotel policies and services.
Greets important guests.
Arranges for private telephone line and other special services.
May patrol public rooms, investigate disturbances, and warn troublemakers.
May interview and hire applicants.
May receive and process advance registration payments.
May send out letters of confirmation or return checks when registration cannot be accepted.
All other duties as assigned by a manager or supervisor.

Benefits

Medical, Dental, Vision, Life and Disability Insurance If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent care expenses.
401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options.
Employee Assistance Program (EAP) Confidential support services for personal and professional well-being.
Career Growth Opportunities We promote from within and invest in your long term success.
Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work.
Paid Sick Leave Supportive sick time policy to care for your health when you need it.
Exclusive Employee Hotel Discounts
Take advantage of special rates for hotels in our brand portfolio—just for our team members and their family & friends.
Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
Recognition & Rewards Program Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.