Guest Advocate - Evenings - 3pm to 11pm
About The Position
The Spring is hiring a full time Guest Advocate 3pm-11pm, Monday through Friday. The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse. We are seeking a compassionate, dependable, and service-driven individual to join our team as a Guest Advocate for our 3pm through 11pm shift. As a Guest Advocate, you will play a vital role in supporting residents of our Emergency Crisis Shelter by providing a safe, stable, and caring environment and helping guests connect with essential resources to move forward with their lives.
Requirements
- High School Diploma or equivalent
- One year experience in social services preferred
- Must be able to sign The Spring's Statement of Faith
- Must have valid Oklahoma driver's license
- Ability to work an occasional weekend shift as needed
- Willing and able to develop relationships with guests and their children within professional boundaries
- Commitment to maintaining client confidentiality and ethical standards
- Able to successfully handle multiple demands and perform effectively despite changing priorities
- Willing and able to work both independently and as a team member
- Proficiency with Microsoft Office Suite
- Excellent attention to detail
- Maintain boundaries, both professional and personal
- Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration
Nice To Haves
- One year experience in social services preferred
Responsibilities
- Be available to meet the immediate needs of the guests and their children
- Gather information via telephone or face-to-face interviews from perspective guests
- Chart in guest's charts and record appropriate service codes
- Advocate for assigned case load and connect guests with on and off-site resources
- Work with guests on goals to help them safely transition out of the shelter
- Complete discharges according to policy and procedures
- Assist with meal preparation as needed
- Answer telephones and front door as needed
- Transport guests in The Spring vehicles as needed
- Be available for emergencies and respond accordingly
- Provide reports and on-going guest goal communication to the next shift
- Attend required training to meet domestic violence, sexual assault, and human sex trafficking standards
Benefits
- Employees receive medical, dental and vision, 401(k), paid time off and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
