Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2335)

Target • McKinney, TX

111d • $15

About The Position

As a Guest Advocate at Target, you will play a crucial role in enhancing the guest experience by welcoming, thanking, and exceeding service expectations. You will be empowered to make shopping quick and easy for guests while ensuring exceptional quality. This position offers the opportunity to develop skills in communication, problem-solving, and guest engagement, all while working in a dynamic environment that prioritizes teamwork and guest satisfaction.

Requirements

• Effective communication skills, including the use of positive language.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while multi-tasking.
• Ability to educate guests about products and services.
• Capability to operate handheld scanners and other technology.
• Ability to work independently and as part of a team.
• Ability to remain focused in a fast-paced environment.

Nice To Haves

• Experience in a customer service role.
• Ability to handle cash register operations and cash transactions.
• Flexibility to work nights, weekends, and holidays.
• Physical capability to lift or move merchandise up to 44 pounds.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by authentically greeting all guests.
• Observe to quickly understand whether a guest needs assistance or wants to interact.
• Engage with guests in a genuine way, asking questions to better understand their specific needs.
• Be knowledgeable about the tools, products, and services available in the store to solve issues for the guest.
• Scan and bag all guest items efficiently and accurately.
• Work efficiently to minimize guest wait time while maintaining service quality.
• Make guests aware of current and upcoming brand launches and store activities.
• Assist guests with Target Loyalty programs and the Target App.
• Maintain a clean and clutter-free work area.
• Support guest services such as order pick up and Drive-Up orders.
• Work in a safe manner and comply with all safety policies.

Benefits

• Competitive pay starting at $15.75 per hour.
• Comprehensive benefits package including financial, education, and well-being resources.

What This Job Offers

• Industry: General Merchandise Retailers