Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2312)

Target • Springfield, PA

109d • $16

About The Position

As a Guest Advocate at Target, you will be part of a team that prioritizes guest experience by welcoming, thanking, and exceeding guest service expectations. You will engage with guests both in-store and digitally, providing knowledge about services and solutions that drive guest loyalty. Your role will involve making shopping quick and easy for guests while ensuring exceptional quality. This position offers the opportunity to develop skills for a career in a fun and energetic environment.

Requirements

• Effective communication skills, including using positive language.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while multi-tasking.
• Ability to educate guests and engage around products and services.
• Capability to remain focused and composed in a fast-paced environment.
• Accurate handling of cash register operations and cash transactions.
• Ability to work in varying temperatures and perform physical tasks.

Nice To Haves

• Experience in a customer service role.
• Ability to work both independently and as part of a team.
• Flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by authentically greeting all guests.
• Observe to quickly understand whether a guest needs assistance or wants to interact.
• Engage with guests in a genuine way, asking questions to better understand their specific needs.
• Be knowledgeable about the tools, products, and services available in the total store.
• Scan and bag all guest items efficiently and accurately.
• Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality.
• Make guests aware of current and upcoming brand launches, store activities, and events.
• Assist guests with Target Loyalty programs and the Target App.
• Partner with Leaders to de-escalate negative situations and recover the guest shopping experience.
• Maintain a clean, clutter-free work area and stock supplies during store open hours.
• Support guest services such as order pick up and Drive-up Orders.

Benefits

• Competitive pay starting at $16.50 per hour.
• Comprehensive benefits package including financial and education support.
• Opportunities for career growth and development.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed