2026 US Open Guest Access Team Supervisor (Seasonal)
About The Position
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits, and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team? We are seeking a Seasonal Guest Access Supervisor who will play a crucial part in creating our 2026 US OPEN team! The Role Perform duties and responsibilities under the direction of the US Open Director of Security Report to the Guest Access Area Director Communicate effectively with all Staff and Guests Perform daily duties with a positive demeanor Engage with Staff in a positive and effective manner Implement and enforce all safety and security procedures in a professional manner Maintain proper deployment assignment sheets Coordinate all Staff post assignments and manage Staff accordingly to ensure that Staff are posted at all appropriate locations Ensure Staff are briefed on their post assignment responsibilities Ensure that staffed are issued portable radios, where designated Manage all Staff breaks effectively Report any shortages of Staff to the Guest Access Area Director Maintain control for all areas so that only approved Staff and Guests gaining access to these sensitive locations Report to Guest Access Area Director any potential issues or concerns
Requirements
- Possess the ability to effectively communicate with others
- Possess prior experience in managing or supervising staff
- Maintain a working knowledge for operating a portable ratio
- Maintain a working knowledge for each position assignment for Guest Access locations
- Available to work for the full duration of the US Open tournament and be available days, nights, weekends, and extended hours
Responsibilities
- Perform duties and responsibilities under the direction of the US Open Director of Security
- Report to the Guest Access Area Director
- Communicate effectively with all Staff and Guests
- Perform daily duties with a positive demeanor
- Engage with Staff in a positive and effective manner
- Implement and enforce all safety and security procedures in a professional manner
- Maintain proper deployment assignment sheets
- Coordinate all Staff post assignments and manage Staff accordingly to ensure that Staff are posted at all appropriate locations
- Ensure Staff are briefed on their post assignment responsibilities
- Ensure that staffed are issued portable radios, where designated
- Manage all Staff breaks effectively
- Report any shortages of Staff to the Guest Access Area Director
- Maintain control for all areas so that only approved Staff and Guests gaining access to these sensitive locations
- Report to Guest Access Area Director any potential issues or concerns
Benefits
- This is a non-exempt position with an hourly rate of $21.00
- Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
- A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
- Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
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What This Job Offers
Education Level
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