GUCCI Client Advisor - Fort Worth Clearfork

Gucci America • Fort Worth, TX

382d

About The Position

The Gucci Client Advisor is responsible for delivering exceptional customer service and promoting the brand's values as a Gucci Ambassador. This role focuses on creating a luxury client experience, achieving sales goals, and building lasting relationships with clients.

Requirements

• Bachelor's Degree preferred.
• 3+ years of luxury fashion sales experience or customer service setting.
• Proven ability to drive and exceed individual and store results.
• Excellent oral and written communication skills.
• Strong organization and follow-up skills.
• Attention to detail and accuracy.
• Team-focused with a desire to collaborate effectively.
• Ability to work in a fast-paced and dynamic environment.
• Flexibility to adapt to different customers and work a flexible schedule.

Responsibilities

• Achieve or exceed monthly and seasonal individual and store sales goals.
• Provide exceptional customer service by exceeding client expectations and demonstrating product knowledge.
• Drive and exceed individual KPI goals by ensuring high levels of customer service and sales quality.
• Capture meaningful customer data using CRM tools to build relationships and personalize client development opportunities.
• Maintain an organized client book, regularly contacting clients and following up on sales or requests.
• Discuss fashion trends and luxury market developments with clients, showcasing passion for the brand.
• Collaborate with colleagues to ensure a consistent and exceptional customer experience.
• Maintain security standards within the store for the safety of customers and merchandise.
• Uphold visual display standards in accordance with Gucci guidelines.
• Keep the understock and stock room organized and neat.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree