GTS Corporate Applications Manager Audit, Legal & Compliance

Arthur J Gallagher & Co.•Rolling Meadows, IL

73d

About The Position

As a GTS Corporate Applications Manager, you will be responsible for leading and supporting the operations and development needs for the Company's Corporate Audit, Sanctions, Governance, Risk & Compliance, Legal, and Vendor Management applications. This includes providing technical direction and leadership for application development and support teams, including guidance of offshore teams and external consultants as needed. This position reports to the Senior Director, GTS Corporate Applications within Gallagher Technology Services. This role will act as the primary technical lead for Corporate Audit, Sanctions, Governance, Risk & Compliance, Legal, and Vendor Management departments and users.

Requirements

Proficient technical knowledge of Corporate Applications, specifically Audit, Sanctions, Governance, Risk & Compliance, Legal, and Vendor Management functions
Proven experience working with cloud-based applications
Experience working in large enterprises with domestic and international locations
5+ years experience managing employees
Experience with offshore or remote development/support teams and resources
Strong user and client relationship management skills
Excellent written and oral communications, strong organizational and analysis skills
Proficient experience Excel
Able to excel in fast paced, high demand environment
Bachelor's Degree in computer science, systems analysis or a related study, or equivalent experience
Excellent organization skills
Strong attention to detail
Ability to prioritize and manage multiple projects and tasks simultaneously
Ability to work at a fast pace and cope with conflicting deadlines
Ability to deliver excellent customer service
Good analytical and problem solving skills
Good follow through skills
Dependable, hardworking, professional, self-starter, able to work independently and in teams

Nice To Haves

Proficient experience writing SQL queries is a plus

Responsibilities

Collaborate with Corporate Audit, Sanctions, Governance, Risk & Compliance, Legal, and Vendor Management to support and maintain application operational excellence
Manage the implementation, development, upgrade, and deployment of applications in a cost-effective manner as defined by technology roadmap and program prioritization
Demonstrate clear functional and technical understanding of applications and interfaces with other systems
Review and manage resources to meet application and project priorities
Mentor, train, and develop resources to achieve individual, team, and application portfolio success
Provide detailed direction and coordination to administration, applications development and support teams - offshore (India)
Document user stories and bug fixes, leveraging Azure Dev Ops, to ensure offshore team can develop and implement updates.
Manage incidents, work orders, and change requests per SLAs for application portfolio
Understand, communicate, and mitigate technical environment risks and issues with users.
Monitor application performance and work with infrastructure teams to resolve issues as needed
Carry out duties in accordance with internal policies, procedures, applicable laws, regulations, and Gallagher's shared values.
Provide status reporting to management (IT and users), project management and operations

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program