GTM Strategy & Operations Manager

LogicMonitor•Austin, TX

5h•Hybrid

About The Position

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! LogicMonitor is seeking a highly analytical, execution-oriented GTM Strategy & Operations Manager to help shape and operationalize our go-to-market strategy. Sitting at the intersection of strategy, execution, and cross-functional alignment, this role partners with GTM leadership and Finance to drive scalable, efficient growth. As a core member of the Business Operations team, you will support executive and Board-level decision-making, develop strategic narratives, and lead cross-functional initiatives that turn strategy into results. This role offers direct exposure to the Executive Leadership Team and Board of Directors and is ideal for someone who thrives in ambiguity, values rigor, and delivers outcomes. Here's a closer look at this key role:

Requirements

Bachelor’s degree in Business, Economics, Finance, or a related field
4+ years of experience in management consulting, investment banking, corporate strategy, business operations, or high-growth SaaS
Advanced proficiency in Google Workspace, Excel/Sheets, and PowerPoint/Slides
Exceptional problem-solving skills with the ability to structure ambiguity
Strong program management discipline with a bias toward execution; ability to balance strategic thinking with operational detail
Excellent written and verbal communication skills, especially for executive and Board audiences
AI-forward mindset with a desire to embed AI into processes and decision-making

Nice To Haves

Strong preference for experience in GTM Strategy, Business Operations, Revenue/GTM Ops, or Corporate Planning

Responsibilities

Support GTM strategy development and execution in partnership with Business Operations, GTM leadership, and Finance
Translate company and GTM strategy into clear priorities, operating plans, and execution roadmaps
Develop high-quality ELT and Board materials, including strategic narratives, operating reviews, and performance updates
Synthesize complex data into clear, concise insights for senior stakeholders
Lead cross-functional initiatives across Sales, Marketing, Customer Success, GTM Ops, IT, and Finance
Establish program governance, milestones, success metrics, and risk management
Drive operating cadence (QBRs, MBRs, planning cycles) to ensure accountability and alignment
Partner with GTM Ops and Finance to define, track, and operationalize KPIs tied to growth, efficiency, and customer outcomes
Build ROI and progress tracking for strategic initiatives
Champion the application of AI to improve GTM workflows, insights, and execution