GTM Strategy and Operations Associate - Customer Experience
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About The Position
The GTM Strategy & Operations Associate - Customer Experience will join a global team driving Datadog’s next phase of growth. We’re interdisciplinary thinkers leveraging diverse business backgrounds in strategy and operations, investment banking, business development, and tech to accelerate Datadog’s global growth. We work directly with Datadog’s most senior leaders to set corporate strategy, improve efficiency across the business, support data-driven decision-making, own complex operations, and more. We’re looking for an experienced Associate to join our growing GTM Strategy and Operations team. You will support Datadog’s Customer Experience Strategy & Operations function – an exciting opportunity to jump on board a newer function within a well established team. You will lead initiatives end-to-end that ensure all customers have a valuable long-term partnership with Datadog. Doing this successfully will require understanding the “day in the life” for Sales and Post-Sales teams and how they all interact with our customers at various points in their customer journey with Datadog, analyzing customer data, and strategizing and owning new and improved solutions to help our GTM teams provide our customers a best-in-class customer experience they have come to expect. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
