GTM Strategic Program Director

Zscaler•San Jose, CA

1d•Hybrid

About The Position

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a GTM Strategic Program Director to join our team. This is a hybrid role based in San Jose, reporting to the VP Revenue Strategy & Operations within the Revenue Strategy & Operations department. The GTM Strategic Program Director is a specialized resource responsible for leading, coordinating, and managing high-impact GTM programs designed to increase field productivity. You will collaborate cross-functionally with key stakeholders to execute critical GTM initiatives, including developing best practices for deal structuring, operational execution frameworks, and supporting specialized initiatives like customer promotions and spiffs to accelerate revenue.

Requirements

10+ years of progressive experience in Operations, Strategy, or Program Management, ideally within a high-growth Enterprise SaaS environment
Proven ability to build, drive, and implement new frameworks and processes by collaborating effectively with all levels of the organization and cross-functional teams
Highly analytical and process-oriented mindset with the ability to challenge the status quo to set new strategic and operational direction
Deep working knowledge of the sales cycle, partner/channel models, variable compensation plans, and deal structuring
Strong business acumen and communication skills, with the capability to build compelling narratives and present recommendations to executive leadership

Nice To Haves

Proven ability to translate complex strategic objectives into measurable, executable outcomes
Advanced financial modeling capabilities to drive ROI and establish data-driven frameworks that support executive decision making

Responsibilities

Serve as the primary GTM program lead focused on initiatives to increase productivity and accelerate growth while partnering cross-functionally with Finance, Pricing, and Deal Desk to manage timelines and deliverables
Partner with IT and GTM Business Capabilities teams to integrate and automate applicable components of identified programs and processes to drive efficiency and scale
Define and implement a clear, customer-facing process for initiating product swaps, ensuring seamless internal process integration and alignment with channel partners
Develop and deliver high-value content focused on deal structuring education, including negotiation strategies and comprehensive business process training collateral for the field
Collaborate with Sales leadership and Compensation teams to design SPIFF programs and establish data-driven frameworks to accurately measure the health and ROI of GTM programs