GTM Operations Manager

Carbyne • New York, NY

77d • $140,000 - $150,000

About The Position

Carbyne is transforming emergency response with cloud-native, data-driven technology. We’re looking for a GTM Operations Manager who can turn ideas into action - helping our small but mighty team move faster, smarter, and more efficiently. You’ll be the engine of execution for the marketing team - organizing projects, optimizing workflows, and bringing structure to creative chaos. You’ll translate brainstorms and quick ideas into clear plans, task them out across the team, and make sure everything gets done - on time and on brand.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years in GTM operations, sales operations, or marketing operations within a SaaS or technology-driven environment.
• Proven experience in leading complex projects with cross-functional teams.
• Exceptional ability to analyze data, interpret results, and make strategic recommendations.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Demonstrated success in fostering collaboration among diverse teams.

Nice To Haves

• Project Management Professional (PMP) or similar certification.
• Experience with Salesforce, HubSpot, or similar platforms.
• Experience in public safety, government, or civic tech markets.
• Familiarity with enterprise sales cycles, RFP processes, and procurement in public sector organizations.
• Knowledge of public safety technologies.

Responsibilities

• Plan, organize, and manage marketing initiatives from concept to delivery.
• Build and maintain efficient marketing processes using Monday.com, Asana, or Smartsheet.
• Identify, evaluate, and implement tooling and opportunities to leverage AI to streamline content creation, campaign tracking, reporting, and other processes.
• Oversee Carbyne’s social media presence (LinkedIn, X, YouTube, etc.).
• Collaborate with internal stakeholders and our PR agency to develop, edit, and publish content.
• Assist in planning and executing digital campaigns, webinars, and ABM initiatives.
• Maintain dashboards, reports, and project trackers to ensure visibility into priorities, progress, and outcomes.
• Partner closely with Marketing, Sales, Product, Customer Success, and PR teams to align timelines, messaging, and deliverables.

Benefits

• Comprehensive healthcare (medical, dental, vision).
• 401(k) matching.
• Unlimited vacation days.
• Parental leave.
• $100 monthly allowance for your phone and internet.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees