GTM Operations Manager

Lightning AI • New York, NY

111d • $140,000 - $160,000

About The Position

Lightning AI is seeking an analytically obsessed, systems-minded GTM (Go-to-Market) Operations Manager to own the revenue tech stack, surface insights, and keep our high-velocity developer-focused funnel humming. This role is part of the Operations Team and reports to the Director of Operations. It is a hybrid position based in our New York City office, requiring in-office attendance 2 days per week. The salary range for this role is $140,000 - $160,000. The successful candidate will partner with Sales, Marketing, and Finance to design data-driven processes that scale.

Requirements

• 3 - 5 years in GTM/Revenue Ops or an operations role at a fast-growing B2B SaaS company.
• Strong command of Salesforce and related GTM tooling, with the ability to design processes end-to-end (reports, flows, quotas, commissions).
• Proficiency in SQL and BI tools (Looker/Tableau) with a knack for turning messy data into crisp, actionable insights.
• Experience with marketing automation and attribution, plus familiarity with digital channels (SEO/SEM, paid social).
• Sharp business judgment and comfort working directly with executives on strategic and tactical decisions.
• Highly resourceful, detail-oriented, and energized by ambiguous, cross-functional problems.

Nice To Haves

• Experience in developer-tool ecosystems or PLG/usage-based pricing environments.
• Exposure beyond GTM Ops (e.g. Finance, BizOps, or People Ops).

Responsibilities

• Run the GTM engine: Own Salesforce, HubSpot, attribution tools, and the broader revenue tech stack, keeping data clean, processes automated, and workflows scaling.
• Drive revenue operations: Manage commissions, quotas, and forecasting; partner with Sales leadership on pipeline health, territory design, and bottoms-up models.
• Turn data into decisions: Build dashboards and analyses (SQL + BI) that clarify funnel performance and product-led growth metrics, translating them into exec-ready insights.
• Accelerate growth: Measure marketing and sales performance, recommend optimizations, and pilot automations that unlock efficiency across the funnel.
• Be the connective tissue: Document playbooks, train teams, and drive adoption of data-driven practices across GTM, Finance, and Product.
• Operate beyond GTM: Step into high-priority operational projects whether modeling financial scenarios, evaluating new tools, or designing processes that scale the business as a whole.

Benefits

• Competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter.
• Medical, dental and vision insurance.
• Life and AD&D insurance.
• Flexible paid time off plus 1 week of winter closure.
• Generous paid family leave benefits.
• $500 monthly meal reimbursement, including groceries & food delivery services.
• $500 one time home office stipend.
• $1,000 annual learning & development stipend.
• 100% Citibike membership (NYC only).
• $45/month gym membership.
• Additional various medical and mental health services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees