GSS Supervisor Homeless Shelter - 2nd shift 3pm-11pm days off Wed/Thurs

LifePath Christian Ministries•York, PA

2d•Onsite

About The Position

Description Essential Duties: Provide oversight of front desk which includes answering the telephone, screening guests, and monitoring security cameras Assists with training newly hired and current staff Supervises shelter front line staff in the absence of Management ensuring policies and procedures are followed Maintains security of facility through routine methods Conducts intakes for new guests and assists front line staff with shelter exit decisions Provides shelter orientation tour for new guests to include a shower, processing belongings, and gather linens and toiletries Oversees and assigns guest chores and stock supplies Assist in completion of daily linen laundering as needed Engages shelter guests with compassion and understanding, while also setting healthy boundaries Documents any pertinent information regarding guests including intake, medications, scanning for services as appropriate Regularly walks the building and conducts bed/bathroom checks and appropriately deals with rule and/or unsafe/unsanitary violations Contacts emergency services should the need arise and maintain a calmness amongst the guests while situations are being handled Communicates with Leadership and other team members to connect guests to community resources Attends and actively participates in staff meetings Other Duties: Any other duties as required by supervisor Assist in the food services area on an as needed basis Evaluate emergency situations and handles them when the Supervisor is not in the area Maintains confidentiality of all data, including guests, employee, and operational data

Requirements

High School Diploma/GED or two plus years of supervisory experience
Must have a committed personal relationship with Jesus Christ
Must agree with and sign LifePath’s Statement of Christian faith and be able to share that faith and knowledge with staff and guests
Must have excellent and demonstrated interpersonal relations and both written and oral communication skills
Proficiency with MS Office Suite, computer input, and database management
Ability to walk, stand and/or sit for long periods of time, reach, lift, bend, kneel, stoop, climb stairs, push, and pull items weighing 25 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.
Excellent reading and writing skills; typing/computer usage; proficient interpersonal relations and communicative skills; ability to follow written and oral instructions and procedures;
Possess a valid Pennsylvania Driver’s License

Responsibilities

Provide oversight of front desk which includes answering the telephone, screening guests, and monitoring security cameras
Assists with training newly hired and current staff
Supervises shelter front line staff in the absence of Management ensuring policies and procedures are followed
Maintains security of facility through routine methods
Conducts intakes for new guests and assists front line staff with shelter exit decisions
Provides shelter orientation tour for new guests to include a shower, processing belongings, and gather linens and toiletries
Oversees and assigns guest chores and stock supplies
Assist in completion of daily linen laundering as needed
Engages shelter guests with compassion and understanding, while also setting healthy boundaries
Documents any pertinent information regarding guests including intake, medications, scanning for services as appropriate
Regularly walks the building and conducts bed/bathroom checks and appropriately deals with rule and/or unsafe/unsanitary violations
Contacts emergency services should the need arise and maintain a calmness amongst the guests while situations are being handled
Communicates with Leadership and other team members to connect guests to community resources
Attends and actively participates in staff meetings
Any other duties as required by supervisor
Assist in the food services area on an as needed basis
Evaluate emergency situations and handles them when the Supervisor is not in the area
Maintains confidentiality of all data, including guests, employee, and operational data